Multiple sources are reporting that some Apple retail stores are offering recent third-generation iPad customers the opportunity to exchange their device for the new fourth-generation iPad. CNET reports that some stores are allowing the exchange for customers who purchased their third-generation iPad within the past 30 days, and ZDNet reports the same thing is happening in the U.K. Both reports claim that the exchanges are being offered selectively on a store-by-store basis, so readers are encouraged to check if their local Apple stores have made the same decision. The usual return policy is 14 days.
The release of the new iPad prompted immediate concerns from customers on the matter, considering it has completely replaced the third-generation iPad, which was only released about seven months ago. Apple’s iPad support forums are full of users wondering if they can make the exchange. There has been no official word from Apple.