According to the most recent ChangeWave Alliance survey, 77 percent of iPhone owners report being “very satisfied” with the device, while another 15 percent are “somewhat satisfied.” The survey, conducted July 18-25, included 74 iPhone owners, as well as 3,000 non-owners, who spoke of future purchasing plans. The closest manufacturer in terms of customer satisfaction was Research In Motion, makers of the BlackBerry, with 50 percent.
Nearly two-thirds of iPhone owners said the integration of phone, iPod, and internet browser was the feature they liked best about the device; 35 percent claimed the speed of AT&T’s EDGE network was their biggest dislike. In addition, the percentage of non-owners stating they were likely to purchase the iPhone for themselves or someone else increased to 22 percent, up from 13 percent in the April ‘07 survey.
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