The iPod is “hard to use,” creates new CD ripping service

“It’s the epitome of cool, a must-have item rated No 1 with teenagers, oldies and muggers alike.

Yet the iPod digital music player has confused so many thousands of new owners that the gadget has spawned its own service industry – to help technophobes download their own songs. […]

Now companies are springing up to meet the need, including the London-based wePod, which does the hard work of converting disc tracks into electronic files for the iPod, using its own specially developed software. Even though it does not advertise, the new venture claims it has been inundated with inquiries.”

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