Users report stuck USB plugs on Lightning cables

Updated

Some users of Apple’s new Lightning to USB Cable have been reporting issues with the USB end of the cable getting stuck. A discussion thread on Apple’s support forum started a week ago, and has continued to grow with reports of issues in computer and car USB ports. Some users have found it extremely difficult to remove the USB end of the cable after plugging it in, and various unorthodox methods have been suggested to extract the cable. Notches in the metal USB jacket of the new cable are noticeably deeper than those on the old dock cable, leading users to suggest a variety of unwise ideas to fill in the holes. One forum poster wrote that AppleCare is “aware of the problem,” but there has been no official Apple comment as of yet.

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Phil Dzikiy

Phil Dzikiy was the Editor-in-Cheif at iLounge. He mostly edited and oversaw all site editorial content, managed staff and freelancers, made the final call on product review grades and awards, and led online coverage of all Apple events and live coverage of the International CES in 2015.