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News

News

iOS 15 gets back ‘Report a Problem’ option in App Store

Last updated: Oct 7, 2021 6:59 pm UTC
By Samantha Wiley
Report a Problem

Apple has added back the ‘report a problem’ button that was removed a few years ago in an effort to eliminate scams and flag potential problems in the App Store.

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‘Report a Problem’ has been reintroduced in iOS 15, and clicking or tapping on it allows the user to report violations within the platform. They get directed to a website with drop-down options on the nature of their report, including one that says ‘report a scam or fraud’.

Report a Problem

Prior to this users were redirected to Apple Support when they chose ‘report suspicious activity’. Also, they could opt to discuss ‘a quality issue’ if they made an in-app purchase or paid for the app.

In a major reversal, Apple quietly added back the “Report a Problem” @AppStore button in iOS 15: pic.twitter.com/UopiPDEV7e

— Kosta Eleftheriou (@keleftheriou) October 3, 2021

The new ‘report a problem’ functionality is slowly rolling out to iOS 15 users and seems to be starting with free apps that offer in-app purchases and within the US. This functionality follows a new App Store feature where users could rate pre-installed apps, including Mail, Podcasts, Maps and more.

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