Apple hardware has historically been the best in quality. Whether its iPhones or Macs. just one of the many perks of buying Apple hardware is that it “just works.”

MacBook Pro keyboard

Unfortunately, an evident exemption to this rule is the MacBook Pro redesign which The iPhone maker introduced in 2016. The issue with this updated MacBook Pro is that it embodied a butterfly keyboard design that confirmed to be problematic.

Its design was four times thinner than a traditional keyboard, enabling “greater precision” while typing. However, Individual keys were designed to fail when even a blemish of dust was stuck under the keyboard.

Apple apparently solved the problem with its MacBook Pro update in 2018. At that time, Apple claimed an “improved third-generation keyboard for quieter typing.” A consequent teardown of the new MacBook Pro unveiled that the updated keyboard keys were clustered under a thin plastic membrane that was designed to stop dust from sneaking in and causing havoc.

MacBook Pro keyboard problem

The current MacBook Pro’s butterfly keyboard which is considerably better than the 2016 Model, still, it is not everyone’s cup of tea. According to WSJ’s Joanna Stern, her comparatively new MacBook Pro keyboard’s keys (E & R) stopped functioning.

The Tech Giant has surprisingly accepted the problem and even apologized for the continuous issue in a statement to the Journal.

“We are aware that a small number of users are having issues with their third-generation butterfly keyboard and for that we are sorry,” an Apple spokesperson said. “The vast majority of Mac notebook customers are having a positive experience with the new keyboard.”

It is baffling, to say the least, that sincere Apple user who pay over 2000$ on a new computer still have to deal with this such issues.


Naveed Ahmed was a news editor at iLounge. He would cover the latest news about the new iPhone models and provide readers with in-depth reviews of the devices.