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News › Technology

Technology

Samsung to retrieve all Galaxy Fold devices

Last updated: Apr 23, 2019 3:29 pm UTC
By Haider Ali Khan
Galaxy Fold by Samsung
Galaxy Fold [Image Credits: Samsung]

A few days ago, Samsung had sent out many units of the Galaxy Fold to reviewers. However, almost all reviewers started to face an issue with the display issue. According to Reuters, Samsung has now announced to retrieve all its review units of the Galaxy Fold that they had sent distributed.


Reviewers had faced flickering and other issues with the screen upon testing it out. Since Samsung had added something that protects the folding display, many reviewers tried to remove it off the screen thinking it was a normal screen protector that ended up the screen being dead. Although, the company did mention not to remove the protector on the instruction manual which no one really reads.

Galaxy Fold by Samsung

https://twitter.com/stevekovach/status/1118571414934753280

The screen on my Galaxy Fold review unit is completely broken and unusable just two days in. Hard to know if this is widespread or not. pic.twitter.com/G0OHj3DQHw

— Mark Gurman (@markgurman) April 17, 2019

PSA: There's a layer that appears to be a screen protector on the Galaxy Fold's display. It's NOT a screen protector. Do NOT remove it.

I got this far peeling it off before the display spazzed and blacked out. Started over with a replacement. pic.twitter.com/ZhEG2Bqulr

— Marques Brownlee (@MKBHD) April 17, 2019

Therefore, Samsung will retrieve those review units and have decided to delay its relaunch date for the Galaxy Fold. Although the device was planned to release on April 26th, Samsung has decided to delay its public release. That being said, the company hasn’t made any statements regarding the new public release date yet.

“On the bright side, we have an opportunity to nail down this issue and fix it before selling the phones to a massive audience, so they won’t have same complaints,” said a Samsung employee, speaking on condition of anonymity.

Samsung Galaxy Fold Official Video

https://www.youtube.com/watch?v=7r_UgNcJtzQ

As the Galaxy Fold launches publicly, it is set to be available from $1,980. Would you try out the Galaxy Fold upon its public release? Let us know in the comments below.


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