Spotify Not Working (Troubleshooting Guide)

Is your Spotify not working? Don’t worry, we’ve got you covered. In this guide, we will explore the common issues that can cause Spotify to stop working and provide you with some basic troubleshooting steps to fix the problem.

Spotify is a renowned audio streaming service that allows you to enjoy high-quality music and podcasts. With millions of songs from artists all around the world, Spotify has gained immense popularity. Whether you prefer to register with your email or log in using your Facebook account, you can easily start streaming music on Spotify.

Spotify Not Working

While there are paid subscription options like Spotify Premium, which offer ad-free music playback, offline listening, and Spotify Connect, you can also enjoy Spotify for free.

Why Spotify May Not Be working

Now, let’s delve into the reasons why Spotify may not be working properly and how to resolve these issues. There are several factors that can contribute to Spotify not working as expected. It could be an issue with the Spotify servers, internet connectivity problems, outdated app versions, operating system issues, or data and file corruption.

1. Problem with Spotify Service

If there is a problem with the Spotify service itself, such as server or network issues, it can affect the connectivity for millions of users worldwide. Additionally, Spotify relies on a stable internet connection, so any connectivity problems on your end can prevent the app from connecting to the servers and functioning properly. It’s important to ensure that you have a working internet connection, whether it’s Wi-Fi or cellular data.

2. App Updates

Regular app updates are released by Spotify to address bugs and user-reported issues. If your Spotify app is not up-to-date, it may not work correctly. Conversely, app updates can sometimes introduce new problems, so if you suspect that an update is causing issues with Spotify, you can try uninstalling the recent update to see if that resolves the problem.

3. Problems with Operating System

In some cases, problems with the host operating system, such as Windows or Android, can also interfere with Spotify’s functionality. Temporary files and data stored by apps can become corrupted, rendering Spotify unable to utilize them and causing it to malfunction.

While updates aim to improve performance, they can occasionally lead to application crashes. If Spotify is not working properly after an update, it’s worth considering whether a bad app or system software update is the root cause.

Now, let’s explore some common issues you may encounter when Spotify is not working. These can include experiencing no sound when pressing the play button, music randomly stopping during playback, the inability to load playlists, difficulties with downloading songs for offline playback, unavailability of “Daily Mixes,” missing playlists, or accidentally deleting offline downloads.

Fix Spotify Not Working

To troubleshoot and fix these issues, we recommend the following steps:

1. Restart Spotify

If Spotify has been running for an extended period, it may exhibit unusual behavior. Simply closing and restarting the Spotify app can often resolve minor glitches.

2. Check Internet Connection

Ensure that you have a stable internet connection since Spotify heavily relies on it. Switching between Wi-Fi and mobile data or restarting your Wi-Fi router can help establish a fresh connection.

3. Update Spotify

Spotify App

Visit the Google Play Store (for Android devices) or App Store (for iOS devices) to update your Spotify app to the latest version.

4. Uninstall an Update

If you suspect that a recent app update is causing issues, try uninstalling it and check if Spotify starts working correctly.

5. Uninstall and Reinstall Spotify

Uninstall and Install Spotify App

Consider uninstalling Spotify from your device and reinstalling it. Be aware that this will erase any saved data, so you’ll need to log in again and re-download offline music.

6. Check if Spotify is Down


Check services like Downdetector for reports of any widespread Spotify server issues. If the problem lies with Spotify’s servers, you’ll need to wait for them to fix it.

7. Try Spotify Using the Web App


Besides using the Spotify app on your smartphone or desktop computer, there is also a web version available. Visit the Spotify Web Player, log in with your credentials, and check if you can play music or podcasts.

8. Clear App Cache and/or Data

Clear Spotify App Cache

If Spotify’s files suffer from data corruption, deleting its cache and data may resolve the problem. On Android devices, you can access an app’s properties, find Spotify, and clear its cache and data. Note that clearing the data will delete login credentials, downloaded music, and other app-specific data.

In addition to these steps, ensure that your device has enough storage space for Spotify to function properly. Delete unnecessary files or apps to free up space if needed. Also, check your system settings, particularly if you are using the desktop app on a Windows machine. Verify that Windows Firewall or any other firewall isn’t blocking Spotify’s access to the internet.

Spotify Support or help

If all else fails, and Spotify still isn’t working, you can reach out to Spotify’s support team for assistance. You can contact them through their official support page or communicate via Twitter to report the problem.


Spotify is an excellent digital streaming app that offers a vast music library and exciting features. However, like any online service, it can encounter issues that cause it to stop working. If you encounter Spotify not working, don’t panic. Instead, follow the basic troubleshooting solutions outlined in this guide to resolve the problem and get back to enjoying your favorite music and podcasts.